Last Updated: Dec 2025

Outsoro (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard information
when you access or use our automation integration services (“Services”) or our website.

By using our Services, you accept the practices described in this Privacy Policy.
If you do not agree with this Policy, please discontinue use of our Services.

1. Who We Are

Outsoro LLC
United States
Providing automation and workforce optimization services to clients in the U.S. and Europe.

Contact:
Email: kuhn@Outsoro.com
Address: 15 Oregon Ave Ste 211, Tacoma, WA 98409 USA

2. Information We Collect

The information we collect depends on how you use our Services and what data your organization
allows us to access.

2.1 Information You Provide to Us

• Administrator login credentials for scheduling/workforce platforms
• Business contact information (name, email, phone, company name)
• Configuration details for automation rules
• Support requests and communication history

2.2 Information Processed Through Integration

When you authorize Outsoro to integrate with your scheduling software,
we may process the following categories of data, depending on your system:

• Employee names, roles, and assignments
• Work schedules and shift data
• Attendance and availability data
• Location, department, or site information
• Staffing rules and business logic configured in your system

Outsoro does not collect employee financial information, Social Security numbers,
or any sensitive categories unless explicitly required by your system configuration.

2.3 Automatically Collected Information

• Log data (IP address, browser type, device identifiers)
• Usage analytics and system performance information
• Cookies and tracking technologies (when visiting our website)

3. How We Use Information

Outsoro processes information solely for purposes related to automation, workforce optimization,
and system integration. Uses may include:

• Automating schedule creation and updates
• Managing workforce distribution and workload balancing
• Providing operational insights and pattern-based forecasting
• Monitoring and maintaining integration accuracy
• Improving system performance and reliability
• Troubleshooting and providing customer support
• Ensuring security, auditability, and proper access management

We do not sell or rent your data. We do not use your data for
advertising, profiling, or unrelated business purposes.

4. Legal Basis for Processing (EU GDPR Clients)

If you are located in the European Union or European Economic Area, Outsoro processes data based on:

• Contractual necessity: To provide the Services you requested
• Legitimate interests: To enhance, secure, and maintain the automation system
• Legal obligations: Compliance with data protection and regulatory requirements
• Consent: When explicitly required for specific processing activities

5. How We Share Information

Outsoro does not sell or disclose personal data to third parties except:

• To service providers supporting our infrastructure (e.g., cloud hosting)
• To comply with legal obligations or court orders
• To prevent fraud, misuse, or security incidents
• If required to fulfill our contractual obligations to you

All service providers are contractually required to protect the confidentiality and security of data.

6. Credential Handling & Security

Access credentials provided by clients are used exclusively for integration purposes.
Outsoro implements strong encryption and restricted access to protect sensitive information.

We may store encrypted tokens or authentication keys when required by your scheduling platform.
You may revoke access at any time.

7. Data Retention

We retain information only as long as necessary to:

• Provide the Services
• Comply with legal obligations
• Resolve disputes or enforce agreements

You may request deletion of your data at any time, subject to legal and contractual constraints.

8. Data Protection Rights (EU & UK Users)

If you are located in the EU or UK, you have the following rights under GDPR:

• Right to access your data
• Right to correct inaccurate information
• Right to restrict or object to processing
• Right to data portability
• Right to deletion (“right to be forgotten”)
• Right to lodge a complaint with a supervisory authority

To exercise any rights, please contact:
kuhn@Outsoro.com.

9. Data Protection Rights (California CCPA Users)

If you are a California resident, you may request:

• Disclosure of personal information collected
• Deletion of your personal information
• Information about data shared with third parties

Outsoro does not sell personal information as defined under CCPA.

10. International Data Transfers

For European clients, data may be transferred to the United States.
Such transfers will comply with GDPR requirements, including:

• Standard Contractual Clauses (SCCs)
• Appropriate security and contractual safeguards

11. Children’s Privacy

Outsoro does not knowingly collect or process information of individuals under 16 years old.
If you believe such data has been processed, please contact us for immediate deletion.

12. Links to Third-Party Platforms

Outsoro integrates with third-party scheduling systems.
We are not responsible for the privacy practices of these external platforms.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date will reflect the most recent revision.
Continued use of the Services constitutes acceptance of the updated Policy.

14. Contact Us

For questions, requests, or privacy-related concerns, contact:
Email: kuhn@Outsoro.com
Address: 15 Oregon Ave Ste 211, Tacoma, WA 98409, USA